Changes to the operation of our venues - it's to be BETTER (GLL)
On topic open emails here:
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Date: Wed, 2 Mar 2022 at 19:26
Subject: Re: Event to mark '10 years since the Olympic Games'
To: Heads
Cc: People
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Date: Thu, 3 Mar 2022 at 22:42
Subject: Re: Event to mark '10 years since the Olympic Games'
To: Heads
Cc: People
Changes to the operation of our venues
As a valued member we wanted to let you know that from 1 April Greenwich Leisure Ltd (who trade as Better) will be operating Lee Valley VeloPark.
Better, who are a charitable social enterprise, have 30 years’ experience running community facilities and services across the UK and put community at the heart of everything they do – read more about their story here.
Due to this change there will be a transfer of your customer data to Better and we’ll let you know once this transfer has taken place.
Your data
Your data is precious and as we work to handover to Better, everything will be processed in accordance with Data Protection regulations. Upon handover, your customer information will be passed to Better and they’ll become the new data controller.
Your account holds the details of any accreditations that you hold and is used to make the booking process easier. The data transfer is vital to ensure you can continue to enjoy the activities you want without any disruption to service.
Supporting our customers
We understand that this change may mean that you don’t wish for your data to be transferred to Better. If you don’t want to have your data moved across to the new provider please complete this form within the next seven days.
We’ll be in touch
We’ll send you a reminder to let you know when we’ll be handing over to Better in the next few weeks.
Thank you for your support.
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